Sparix Ai

1. Purpose and Commitment

Zenn Group LLC ("Company," "we," "us," or "our") is committed to protecting privacy, civil liberties, and sensitive information while delivering secure monitoring, video analytics, and license plate recognition services.

This Privacy Policy describes how we collect, use, store, disclose, and safeguard information in connection with:

Our web applications
Mobile applications
Cloud platform
Edge devices and sensors
Customer deployments
Support and operational services

Our Services are used by government agencies, commercial enterprises, infrastructure operators, and public organizations to support safety, security, operational awareness, and incident response.

2. Applicability and Roles

Depending on deployment:

Customers typically act as Data Controllers or System Owners
We act as a Service Provider / Data Processor / Contractor

Customers determine surveillance scope, retention, and operational use. Individuals with questions about monitoring at a site should contact the deploying organization.

3. Legal and Regulatory Alignment

We design our Services to support compliance with applicable laws and frameworks, including:

U.S. Privacy Act principles
State privacy laws (e.g., CCPA/CPRA where applicable)
Law enforcement and public safety regulations
Contractual obligations
International data transfer requirements
Government cybersecurity and privacy control baselines

4. Information We Collect

Customer and User Information

Names and business contact details
Organization affiliation
Account credentials
Roles and permissions
Support records
Billing and subscription data

Operational Monitoring Data

Our platform processes data from cameras and sensors, including:

Video recordings
Still images
Event clips
Environmental telemetry
Time and location metadata
Incident logs

License Plate Recognition Data

Where enabled:

License plate numbers
Plate images
Vehicle characteristics
Detection timestamps
Geolocation or camera location
Watchlist alerts

System and Security Logs

Access logs
Audit trails
Device identifiers
Network telemetry
Diagnostic data

Optional Location Data

Device location for operational functions (if enabled)

5. Purpose of Processing

We process information to:

Provide real-time monitoring and alerting
Enable incident investigation
Support public safety and security operations
Detect threats or anomalies
Maintain system integrity
Perform analytics requested by customers
Fulfill contractual obligations
Manage subscriptions
Provide technical support
Improve platform performance
Comply with legal obligations

6. Privacy by Design and Minimization

We implement privacy engineering practices including:

Data minimization
Configurable retention controls
Role-based access
Segmentation between tenants
Auditability
Encryption controls
Least privilege principles

Customers control deployment scope and operational policies.

7. Data Sharing and Disclosure

We may disclose information to:

Authorized customer personnel
Cloud and infrastructure providers
Sub processors under contractual controls
Integration partners approved by customers
Regulators or law enforcement where legally required
Auditors and oversight bodies
Successors in a merger or acquisition

We do not sell personal information.

8. Government and Law Enforcement Use

When deployed by public agencies:

Data may be used for investigations, public safety, regulatory enforcement, or emergency response
Use is governed by agency policies, legal authorities, and applicable oversight

9. Security Safeguards

We maintain administrative, technical, and physical safeguards including:

Encryption in transit and at rest
Identity and access management
Multi-factor authentication
Continuous monitoring
Vulnerability management
Logging and audit trails
Incident response procedures
Network segmentation
Secure development lifecycle practices

10. Protection Against Misuse and Bias

We implement measures to reduce risk of improper use, including:

Role-based access controls
Audit logging
Monitoring for anomalous access
Training expectations for authorized users
Documentation emphasizing lawful use

We prohibit use of our technology to target individuals or groups solely based on protected characteristics such as:

Race
Religion
National origin
Political beliefs
Protected speech

11. Data Retention

Retention is determined by:

Customer configuration
Contract requirements
Legal obligations
Investigative needs

Data may be deleted, archived, or anonymized based on policy.

12. International Data Transfers

Data may be processed in the United States and other jurisdictions where we or our service providers operate, subject to appropriate safeguards.

13. Individual Rights

Where applicable, individuals may have rights to:

Request access
Request correction
Request deletion
Object to processing
Request information about data use

Requests related to monitored sites should be directed to the customer operating the system.

14. Transparency and Notice

Customers are responsible for providing appropriate notice of surveillance (e.g., signage) and ensuring lawful deployment.

15. AI and Automated Processing

Where analytics or AI features are used:

Outputs are decision support tools.
Human review is expected for operational decisions.
Models are designed to reduce bias where feasible.

16. Incident Response and Breach Notification

We maintain incident response procedures and will notify customers consistent with contractual obligations and applicable law.

17. Sub Processors

We maintain a list of sub processors and apply contractual safeguards including confidentiality and security requirements.

18. Audits and Compliance

We may undergo security and privacy assessments, including:

Independent audits
Customer security reviews
Regulatory assessments

19. Children's Data

Services are not intended for children.

20. Changes to Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

Contact Information

Email: info@zenngroup.com